"Unfortunately, the chargeback was resolved in your favor" - spaceship.com customer service is worse than trying to quit a gym

I figured they're owned by namecheap, they should be super solid let's give them a shot.

Customer service misrepresented some issues with the domain / transfer process, kept dragging out the transaction instead of just cancelling it. I thought I was talking to an AI at some point but nope, this is just their whole attitude and company culture. The one person I spoke to on the phone made it very clear they don't consider themselves part of namecheap and they will correct you repeatedly if you bring this up.

Thank you visa, it was an open and shut dispute as soon as they reviewed the logs.

I'm a casual user, small business owner. Who are you guys using for domains now?

Thanks.